Nothing to improve at this location, trucks are clean and easy to access. I use the U-Haul app and it has major issues. It takes forever to get through all of the "opportunities" to buy add on products like moving, storage, moving again, storage again... and the drivers license upload process is outdated and slow. It really does a disservice to the franchisees and would be the main reason I rent somewhere else.
Elliot B
Advantage Maytag
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Collinsville, IL 62234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing, rental went as expected
ANDREW Hwe didn't see any personnel
Stacey BTruck had two Dollie’s in the back unsecured, Moving blankets were just tossed in the back and had broken glass in them and random small shards of glass on the floor of the truck which punctured my son’s skin. Empty food container was in the back and random crumbs in the cab. Didn’t appreciate having to pick up after the last people.
Bradley mThe Maytag location I picked up from was super unprofessional. They charged me a $100 deposit just to tell me once I returned the vehicle that I didn’t pay a deposit! I will never utilize the third party ever again. Hell may not utilize U-Haul all together
KEAYANNA G