Prior to our trip from Colorado to Georgia the truck needed to have a tire replaced and upon our arrival we discovered that the truck bed had a water leak in the upper left corner and fortunately our belongings were not damaged at first sight
JAMES L.- Colorado CO
- Colorado Springs
- 80918
Trailer Rental & Towing in Colorado Springs, CO at EZ Ship Etc
(U-Haul Neighborhood Dealer)
5142 N Academy Blvd
Colorado Springs,
CO
80918
Contact Us
5142 N Academy BlvdColorado Springs, CO 80918
Services at this Location:
Location Hours
- Mon-Thur: 9:30 am - 5:30 pm
- Fri: 7:30 am - 5:30 pm
- Sat: 7:30 am - 2:30 pm
- Sun: 8 am - 12 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Colorado Springs, CO 80918
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
The gentleman at this location was ready at the door and met me outside before being able to go in. He inspected the truck briefly before informing me that his computers were down so he was not able to give me a copy of the receipt but will have it emailed as soon as he could. Which was not helpful seeing that the representative at the pick-up location had everything setup under his name. Very suspicious seeing how he has my credit card information and I had trouble with u-haul in finding the information needed to drop off rental equipment which is when I was informed that the entire rental agreement was put under his name and not my own.
richard S.- Rating:
- 5.0
Nothing. This location was great!
KEVIN M.- Rating:
- 5.0
They opened up early for pickup and were very nice and Professional
CHRISTOPHER C.- Rating:
- 5.0
I think making sure they get a clean truck during a pandemic would be great. Or refunding the truck the get because it is dirty once again during a pandemic would also be great.
Daivon A.- Rating:
- 1.0
Unhelpful, uncaring, and unprofessional staff. Charged extra for a day which wasn't used. Security cameras at back door don't work. Unsafe and unpleasant experience. Will not be using this location ever again.
Jean P.- Rating:
- 5.0
I so appreciate the extra mile they went to change my reservation to their location as I didn't realize my location for drop off and pick up changed. Very excellent people to work with super friendly!! I will so continue to do business with them!!!
JANET S.- Rating:
- 4.0
Mobile pickup didn't work well. Had to go in anyway.
Jason P.- Rating:
- 4.0
The van was pretty dirty. Nothing wrong with the location but the app is TERRIBLE!!!!!!!
Kevin K.- Rating:
- 5.0
Even with the snow EZ Ship Etc came through for me.
JORDAN P.- Rating:
- 5.0
The most customer friendly and helpful Uhaul employee/representative I have ever worked with.
Jon K.- Rating:
- 5.0
Everything was great
Desiree T.- Rating:
- 5.0
Excellent customer service. Vehicles were clean and functional. Met all of my needs at an affordable price. I will definitely use them again and refer them to others.
JOHN G.- Rating:
- 3.0
Box truck we rented didn't have ramps!!! we didn't realize until it was too late and my husband and I had to heave a large refrigerator in the back without ramps. Then we couldn't stand up said refrigerator in the box truck. It wasn't tall enough. Very disappointing since this was supposed to be easy with a appliance dolly and ramps. What kind of moving truck doesn't have ramps?
Jon F.- Rating:
- 5.0
Would love to have the instructions up front on how to return vehicle.
Brian W.- Rating:
- 1.0
Given no instructions for return except what time to return it - was then charged $20 for returning it a day early
LARRY B.- Rating:
- 2.0
The person who provided the trailer was very pleasant, but the trailer itself was absolutely horrible. After picking it up, I returned to the rental location as it was so noisy and honestly rattled my teeth. The attendant told me the noise would go away after I loaded it. While it was less noisy, I suffered with this for 15 hours - squeaking, loud rattling, and I think the suspension was shot as it bounced several times with each bump. She told me this was an old trailer - do these ever get retired? I honestly would not buy this trailer for the cost of the rental.
STANLEY S.- Rating:
- 4.0
I had to change dates, and they were awesome about it. I took the truck a week prior, and I was only charged what I should have been.
DENISE W.- Rating:
- 5.0
Nothing. Service, location, and personell were great at Colorado Springs location were GREAT!!
KATHLEEN L.- Rating:
- 5.0
I do not know of any improvements. Your staff made everything so easy to receive and turn in my rental.
Robert L.- Rating:
- 5.0
Rental was very much on the expensive side for the time used....Have to look at other options next time...
RODNEY F.- Rating:
- 5.0
I left with the truck, only to have to return it within a few minutes, as my plans had changed. They were very fair, and only charged for the truck, and 2 miles. They did not charge anything extra, and I was able to hold it for another day
denis W.- Rating:
- 5.0
Have more UHaul locations with the same professional and friendly customer service that the folks at EZ Ship Etc provides.
LEIF K.- Rating:
- 5.0
The location, and in particular Ryan, saved this deal for you. Given that "dispatch" ran me across town where I had scheduled, then to this location, was a HUGE WASTE of my time. I would certainly caution anyone using your service going forward.
Timothy T.- Rating:
- 1.0
Even though this location was not clean or organized, they were very friendly and wore masks. The equipment was in excellent condition.
HUGO M.