Called for 4 days straight and they would not answer the phone. There was a check-in error with the app so they didn’t check in my car. Ended up having to drive to the location to get this fixed after 4+ calls to U-Haul. That location gives U-Haul a very bad name. Why allow a company that won’t answer their phone to represent the U-Haul brand? Total disaster.
JONATHAN S
Diamond Shamrock Corner Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Colorado Springs, CO 80920
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Owner was very helpful! Process went really smooth!
Thomas JExceptional customer service. Everything was thoroughly cleaned and serviced for me. The tank was full, and the entire process was seamless.
LORZERRICK SClerk was extremely lackadaisical, watching a video on his phone instead of helping us. He had no concern for wasting our time. Also, he was very difficult to understand because of his foreign accent. Will never go here again because of that.
ANN VThe single employee at this location did not know how to complete the pick up documentation. It took him over an hour on the phone speaking to someone who was NOT an UHaul employee. There was a language barrier because he spoke limited English. Complete Fiasco! I would never use this UHaul location again.
HUGO M