No place to park my car at this location. We're told to park in another business parking lot even though this uhaul site did not have permission To do so. When trying to get in touch with the person I rented from, I was unable to do so. Always got sent to headquarters and was on hold for at least half hour trying to get a question answered. Poor customer service. A check engine light came on and we had to decide whether to check the truck back in or drive it back to the U-Haul center we rented from. These problems caused me much more time out of my moving day and cost me more as was paying movers to help me. Very disappointing and costly!
Trailer Rental & Towing in Columbia, SC at U-Haul Moving & Storage of Fort Jackson
Moving to or from Columbia, SC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Columbia, SC 29206 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Columbia, SC
Cargo trailers in Columbia, SC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Fort Jackson!
Utility trailers are perfect for towing large or oversize cargo in Columbia, SC 29206. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Fort Jackson provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Columbia, SC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Columbia, SC online today!
Trailer and Towing Supplies
Extremely quick and easy pick up and drop off service. Also, as a nurse during these difficult times of Covid, I appreciated they're compliance to city guidelines of wearing a mask and remaining 6 ft apart.
The interior of the location seemed very cluttered
When I reserved this truck I selected a pickup location that was only a mile from my apartment. When I received the the email with the actual pickup location it was this place that was 10 miles away. Since you charge by the mile this move cost me $25 more in moving expenses because you changed the location. Totally unsatisfactory. I was NOT happy. David Stabenaw
Check in process was long and difficult. There was a staff member there and he seemed uninterested in his job. Instead of offering to check us in, he sat and played on his phone while I waited 20 minutes to get approved and checked in. Very unimpressed.
Everyone was helpful but I reserved a dolly and it was not included (and I was not informed so I didn't realize until getting home). The location then did not have one available and I was forced to do the move without it.
Parking and the street location is cramped.
Returned truck back to the location on time . received a email today stating that i owe extra money. The location was closed and I placed the key in the drop box/ door slot. Camera needs to be looked at for my correct return time. This will get resolved in the morning. Need this office 350 east blackstock road to review their cameras and fix this problem m
The absolute worst experience. I went to 4 locations attempting to return the truck. Stores would not accept more returns, stores without offices, stores without marked entrances. Terrible terrible terrible
It was quick after I finally got help, but nobody seemed to be paying attention.
The wait time was a bit too long
This is a multipurpose facility that is not suited for trailer pick up & drop off. The gates & pathways are too tight and create an obstruction to get into & out if this facility. Furthermore, the inflexibility of service to pick up & drop off at another closer facility makes this a real problem for your customer service. Finally, the management needs to improve the training of the servicing representative on customer relations as well as what's the most efficient and practical way for your operation as well as reducing the â€˜turnaround time' for the customer.
The attendant was extremely helpful and assisted us with loading and unloading the trailer.
Needed the larger truck, but it was according to the employee "not there" (it was next to the truck they assigned) the assigned truck ran fine when we picked it up but soon after i cpuld smell burning oil and it wouldn't do highway speed making it unsafe to have on the interstate. I called roadside who sent out service and determined the oil was seriously low and suspected a leak. He added oil and test drove it. Stated he would check for the leak, but did not look for any leaks. I took the truck back early as i didn't want to have my property in it and have it break down on the side of the road. On the trip back the burning oil smell was worse and the oil pressure kept dropping. Uhaul obviously doesnt care about preventative maintenance, and would rather inconvenience customers than prevent a breakdown. Also had to break the seal on the hand truck, not to use it.... but because it was in the way. I will not be returning to any uhaul facility nor will i be utilizing uhaul in the future.
Definitely policy knowledge. Stating something that ends up being inaccurate is unhelpful to customers.
Great customer service
Had a rental confirmation at the Two Notch Rd location. When I got there to pick up the truck I was told that they didn't have one for me. Ran me all over town between locations, finally located me one . This is not the first time that has happened at this location. Very disappointed, but did like the Forest Drive location.
Service and process was horrible all the way around. It started with Brandon at the Forest Drive location. Despite a phone call in advance of my pick up and a conversation at my pick up, my return date was never corrected. This resulted in multiple calls a day early harassing me about the truck. The dolly and pads I paid for were not provided until I asked for them. The app works I guess, but was a huge hassle to check out. After waiting in a line, I was asked to go get a picture of the gas gage and miles. Then I was told I had to check out via the app. Guess what! Another trip to the truck to get more pictures. No one was friendly at either location. Its clear that Uhaul is not a customer centric company. Really disappointing experience that made 2 long days of moving even longer.
This is like a place I would expect.
Give a free hand truck
I was told one price on the phone and the female stated I would not charged anymore money. Of course I was charged more money. I requested one site and had to go to other site. I will not use this company again. I cannot afford it
I felt like they had truly spent extra time making sure the vehicle was clean and â€œhealthyâ€ and safe for me to rent.
Thank you to the Forest Drive/Fort Jackson office staff! You were cordial and helpful with my drop off of the truck! I will certainly use UHaul again if needed!
The owner Johnny is the best Uhaul dude I have ever met. He runs a straight up smooth oiled machine over there. I have never had as good as an experience with Uhaul as I did with him. Fast. Easy. Smooth. Professional. The dude deserves a raise if you ask me! Highly recommend him and this location to anyone. Family, friends, you name it. Seriously. Thanks Johnny.