Trailer Rental & Towing in Columbia, SC at U-Haul Moving & Storage at Broad River Rd

3693 reviews

1003 Zimalcrest Dr   Columbia, SC 29210
(W Of Broad River Rd)

(803) 731-0067

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(803) 731-0067

1003 Zimalcrest Dr
Columbia, SC 29210
(W Of Broad River Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Columbia, SC 29210

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

3693 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
1.0

I reserved online with a credit card and added a driver so he could pick it up. He attempted to pick it up but couldn't because they required the credit card on site to process it. That was never mentioned to me. I had to drive and hour to present the card. Once i arrived they were very busy and disorganized. Once i finally spoke with an agent he then told me they would see if they had a truck for me. After i waited over and hour with 3 men on the clock i finally got my truck while the agents joked around with each other and talked on their personal phone to there friends. when i asked one of them what time they closed on Sunday he told it was on the sign at the front! Going to use Hertz or another company next time, never U-haul again!

James T. 
Rating:
3.0

The staff were very nice and professional but I did not receive the dolly I put on my reservation over a month earlier, so I was disappointed at the need to lift items in and out of my event.

TIFFIANY M. 
Rating:
1.0

Ordered half dozen moving pads... only 3 in the bag. Ordered a utility dolly... wasn't on the truck. Truck was out of alignment. If I went above 65 mph it shook. I had to go 20 mins from my house to pick up the truck. Wouldn't be that big of a deal if I wasn't already driving 15 hours for my move.

Barbara D. 
Rating:
4.0

Every one there was very nice and polite I was especially the man that check me in when I return the truck I did not get his name I wish I did I would thank he would be a valuable employee very nice to me he went out of his way to get me a chair he could see I was hot and tired again I wish I would have gotten his name

LINDA H. 
Rating:
5.0

Everything was fine service was great. Just continue on doing right by the customers. Great staff of employees will definitely be using your services again when need be.

venice M. 
Rating:
1.0

Did my reservation online and said no insurance but they still charge me $14 then laughed about it said I won't be getting it back and the person that waited on me his name was William

TERRI W. 
Rating:
5.0

Great and professional service

HERBERT D. 
Rating:
5.0

Good

Michiele G. 
Rating:
2.0

Wait time was ridiculous, staff was slow and lazy

ALEXANDRA U. 
Rating:
2.0

We pulled up to return the item in the return lane and waited several minutes. An employee saw us pull up and pulled a vehicle over and sat in it for several minutes never acknowledging our existence. My husband finally went in (we weren't sure what the Covid restrictions were) and the employee told him to park the trailer in the back. It was as if my husband had inconvenienced them by asking what to do. No one came out to help unhook the trailer or inspect it. We did not receive any paperwork. The trailer was returned one day early. This has to be the worst customer experience at a Uhaul we have ever had. Would not recommend this location!

MICHAEL H. 
Rating:
4.0

I was very pleased with my entire UHaul renting experience until I received a final bill showing I was charged 25.50 for 8 gallons of gas. Not only did I put gas in the UHaul before returning it, but I only drove it 22 miles while I had it. There is absolutely no way I used 8 gallons of gas that day so I don't know why I was charged that much.

MARGARET K. 
Rating:
5.0

I received excellent service and the staff was very helpful snd kind. They did a great job.

tammie G. 
Rating:
5.0

Make sure that the oil has been checked and changed in the vehicle

TIMOTHY F. 
Rating:
5.0

Very easy and smooth process. Never rented a Uhaul before but the woman at the front desk made sure I had the right size truck and was able to determine the correct amount of mileage. I definitely will be revisiting the next time I'm moving something. Thanks for your help!

COURTNEY W. 
Rating:
5.0

Staff was friendly and helpful

BRENDA B. 
Rating:
4.0

Make sure someone is available to answer the phone when questions arise.

JOYCE S. 
Rating:
4.0

customer service was excellent

TONY C. 
Rating:
1.0

Stop overcharging customers! Rates are ridiculous and the various unnecessary charges should be mentioned upfront.

NEKAYLIA L. 
Rating:
5.0

The staff here made dropping off my equipment very easy. They were extremely friendly and greeted me as I was pulling in to the building.

PATRICK W. 
Rating:
5.0

The staff is beyond wonderful and attentive and the truck was perfect and clean. Thank you!

LAUREN E. 
Rating:
5.0

Na

ALFRED B. 
Rating:
4.0

Some customer service training issues with the computer. Took longer than necessary. I have had better experiences at this same location.

JOHN G. 
Rating:
1.0

Vehicle was given with wrong mark on fuel tank. Did mention to representative but unable to fix problem and said call customer service. He did not mention anything about extra charge of $20.00 on vehicle drop off at 7 pm. This location will cheat with pricing and leave headache on customer even it is their mistake. Not recommended to anyone.

JATINKUMAR V. 
Rating:
4.0

The only issue I had with my truck rental was that the driver's side mirror was loose and kept turning out so I could not see to merge into traffic. I think it just needs to be tightened up.

Colleen M. 
Rating:
5.0

Manager Julie is very helpful and patient!

JOSHUA R. 
No reviews have been submitted for this location.

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