Ordered half dozen moving pads... only 3 in the bag. Ordered a utility dolly... wasn't on the truck. Truck was out of alignment. If I went above 65 mph it shook. I had to go 20 mins from my house to pick up the truck. Wouldn't be that big of a deal if I wasn't already driving 15 hours for my move.Barbara D.
Moving Truck Rental in Columbia, SC at U-Haul Moving & Storage at Broad River Rd
Columbia, SC 29210
(W Of Broad River Rd)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Columbia, SC 29210
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Every one there was very nice and polite I was especially the man that check me in when I return the truck I did not get his name I wish I did I would thank he would be a valuable employee very nice to me he went out of his way to get me a chair he could see I was hot and tired again I wish I would have gotten his nameLINDA H.
Everything was fine service was great. Just continue on doing right by the customers. Great staff of employees will definitely be using your services again when need be.venice M.
Did my reservation online and said no insurance but they still charge me $14 then laughed about it said I won't be getting it back and the person that waited on me his name was WilliamTERRI W.
Great and professional serviceHERBERT D.
Wait time was ridiculous, staff was slow and lazyALEXANDRA U.
We pulled up to return the item in the return lane and waited several minutes. An employee saw us pull up and pulled a vehicle over and sat in it for several minutes never acknowledging our existence. My husband finally went in (we weren't sure what the Covid restrictions were) and the employee told him to park the trailer in the back. It was as if my husband had inconvenienced them by asking what to do. No one came out to help unhook the trailer or inspect it. We did not receive any paperwork. The trailer was returned one day early. This has to be the worst customer experience at a Uhaul we have ever had. Would not recommend this location!MICHAEL H.
I was very pleased with my entire UHaul renting experience until I received a final bill showing I was charged 25.50 for 8 gallons of gas. Not only did I put gas in the UHaul before returning it, but I only drove it 22 miles while I had it. There is absolutely no way I used 8 gallons of gas that day so I don't know why I was charged that much.MARGARET K.
I received excellent service and the staff was very helpful snd kind. They did a great job.tammie G.
Make sure that the oil has been checked and changed in the vehicleTIMOTHY F.
Very easy and smooth process. Never rented a Uhaul before but the woman at the front desk made sure I had the right size truck and was able to determine the correct amount of mileage. I definitely will be revisiting the next time I'm moving something. Thanks for your help!COURTNEY W.
Staff was friendly and helpfulBRENDA B.
Make sure someone is available to answer the phone when questions arise.JOYCE S.
customer service was excellentTONY C.
Stop overcharging customers! Rates are ridiculous and the various unnecessary charges should be mentioned upfront.NEKAYLIA L.
The staff here made dropping off my equipment very easy. They were extremely friendly and greeted me as I was pulling in to the building.PATRICK W.
The staff is beyond wonderful and attentive and the truck was perfect and clean. Thank you!LAUREN E.
Some customer service training issues with the computer. Took longer than necessary. I have had better experiences at this same location.JOHN G.
Vehicle was given with wrong mark on fuel tank. Did mention to representative but unable to fix problem and said call customer service. He did not mention anything about extra charge of $20.00 on vehicle drop off at 7 pm. This location will cheat with pricing and leave headache on customer even it is their mistake. Not recommended to anyone.JATINKUMAR V.
The only issue I had with my truck rental was that the driver's side mirror was loose and kept turning out so I could not see to merge into traffic. I think it just needs to be tightened up.Colleen M.
Manager Julie is very helpful and patient!JOSHUA R.
The new manager is RudeMack B.
The associates in the store location were wonderful however the 2 calls to customer service were HORRIBLE.JOHNNY H.