No improvement needed. Mr. Van is an excellent person to work with, thank you Mr. Van.
FLORY F
Dam Storage Units
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, SC 29212
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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I rent trucks and trailers 1-2x a year. Mostly it is cross country, Boston to Seattle or Seattle to South Carolina. I plan about 30 minutes for the time I pull in the lot to the time I'm leaving the lot all hooked up. This is usually a little extra, but if you're not ten minutes early, you're late. This time it was just a one day trailer rental. We've been having strong snow storms, so I called a few hours before my pickup just to make sure everything was ok. As soon as I said my name, he told me exactly what I rented and said it's good to go. I arrived 15minutes early and left 5 minutes before my rental appointment! On the return didn't call ahead, just showed up 2 hours before I was supposed to. Not even 10 minutes later I'm leaving the lot! Specific things that impressed me: 1. On the return, I asked where I should put it. He asked me, "how are you backing up?" I told him pretty decent and he show me exactly where to park. He stood in the correct position and flagged me in like a pro. 2. On picking up the trailer, midway through the paperwork, I opened the app and saw I could upload my license . I asked if that would help and he made it clear that I could do it there or they could take their own pic. I used the app since I was already there and it worked on the first time. 3. The guy was just genuinely kind. 4. There was another store that was closer (by about 2 miles) but it had a lower rating. Google maps street view shows no uhauls or uhaul signs, those always have problems. It was just so fast without being pushy. Can't think of anything to improve on.
MICHAEL SThese guys are amazing. If you want a seamless transition you will want to come here.
TIMOTHY SThe equipment 26 foot uhaul was causing consistant issues on the trip causing the trip to take way longer the expected
Michael VGreat experience great price!!
MICHAEL B