We were overcharged $171.00 on pickup and was told “you gotta call Uhaul, its not us”. When I called Uhaul, I was told the merchant could uave adjusted. While Uhaul is going to make it right, I had to speak to 5 people before somewhere could make it right over 30 minutes on the phone. The merchant could have easily seen our contract price and made adjustment at point of sale. We were re-routing to this location less than 48 hours prior to pickup due to unavailability. While the vehicle and moving went smoothly, the transaction itself was a nightmare
MATTHEW C
The Storage Place
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, GA 31909
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The sales person was great however i got the uhaul pulled off i was called and told the movers canceled so i turn around wasn't gone not even 15 mins and they charged me 168 dollars off my card I'm pissed
KAYLA GThis was a very pleasant experience. I was helped non stop. Even after hours. God bless you all.
MICAELA VTo tight to get into location.
KATELYNN BEasy transaction, and easy conversation with the gentleman that runs this store. Thank you sir!
DANIEL K