You guys are really unethical it’s not the first time it’s not the second. We’re way past that. I always turned in the trailer before. It’s due date. And I always get charged for extra days because you guys are not responsible organized and maybe educated. It’s pretty dumb. When you guys are. The ones taken the trailer off my truck before. It’s due date. Don’t send me a receipt that day. I Turn in the trailer but want to come and send me an email pasts it’s due date only to charge me more , and now it’s so easy. You guys could come and give me a refund because you guys owe me a refund. But why does this problem keep on happening? What am I gonna get out of it for your poor quality of work when I come to you guys and give you Guys business and then you just fuck me over.
BRYAN P
Heart of Arkansas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Conway, AR 72032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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All went well.
TOMMY BU-Haul online said this location would do in person counter pick up at 1:30 pm but no one was there and had to use mobile pick up (which is fine but not ideal for being on a time crunch). The approval process took longer than it should and we didn't get the keys until 2:02 on top of taking pictures, waiting for approval on the app, continuing with mobile process, etc. before we could even get in the truck. The truck was clean enough to drive but it was smoked in and baby stuff was left behind. Really wished we could have just had a REAL person to talk to instead of dealing with the app and calling U-Haul 5 times. This process took about an hour long but we needed this size uhual truck and it was the only one available near us. If you have to use this location, make sure you add extra time to your rental. Lock box is located on the left side building and drop off was simple.
SAXON SGreat equipment
TERRY DI’ve been double charged and still haven’t gotten My money back yet. I called when I got a charge the day after I returned the truck and it’s still being held almost four days later??
JASON F