The gentlemen who help us to return the van were excellent. Thanks for there great customer service.
TAMMY S
Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cornwall, ON K6H5R5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The employee spoke no English. We were charged double without warning. Last minute, after having a truck reserved, you told me you did not have the truck and. Tried to change my location to 2 hours away. I will not be using U-Haul again
JEAN VCalled the night before to ask if the uhaul was there for me in the morning. The person working told me yes it was. When I got to the gas station the next morning suddenly the truck had dissapeared from the lot and the guy working didn't know why. He was also extremely rude and we ended up in a yelling match inside the gas station because everutime I tried to speak he had the urge to speak over me and start yelling to cut me off and not listen to what I had to say. This gas station used to be owned by canadians and they were really friendly but since these new owners took over they've been extremely rude. Would not recommend u haul or this has gas station to anybody and I will be making sure cornwall knows how much attitude I got from that punk that was working. Never in my life have I received such horrible service from a company. Uhaul is suppose to be a big professional company and all I had was the opposite, an EXTREMELY unprofessional company to deal with.
Bradley MVery unorganized. Had to go from one place to another and then wait another 20 minutes for person to open up. When we asked for insurance he had to call up someone because he had no clue. We had people waiting to help us move and this took us almost 1 hour of wasting our time. Two days later we go to the U-Haul on Brookdale in Cornwall and there wasn’t anyone to Open this location. So I had to call your scheduler who was very pleasant and he forwarded my info to the U-Haul on highway 138. Also this person was very pleasant. But all in all a lot of running around.
BETTY LGentleman was courteous, very helpful and informative. Glad we called that location as it was a pleasure doing business with them. I would definitely rent from that location again!
Natalie s