I was scheduled to return the truck on Saturday but the business was closed for the weekend, so I returned it Monday morning. I was charged 2 extra days which makes no sense because if I returned it Saturday and dropped off the key the truck would have sat there until Monday morning anyway. If they were closed, then the Saturday return shouldn't have been available when I made the reservation. Pretty shady way to do business.
TIMOTHY S
Empire Welding & Fabrication Co Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cortland, NY 13045
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Customer Reviews
- 4.5 Average Customer Rating
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Not change pick up location without a discussion... VERY frustrating to go pick up your Uhaul and have it NOT be where you ordered it!!!
Tara CEasy to pick up the truck. It was clean and easy to drive.
David ETruck worked out perfectly. We'll rent a trailer this week and... our moving should be complete! THANK YOU!
GEORGE TThanks for your consideration, all was well.
DOUGLAS M