Everything went well and the equipment was great. Thank you
Dennis B
Empire Welding & Fabrication Co Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cortland, NY 13045
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The gentle man who was there he was on time, pleasant to talk to. He knew my name when I went in as he monitored the incoming clients. I would say 100% exceptional customer service.
PATRICIA MMy order was switched multiple times. Locations were closed. I was overcharged. Terrible experience. Terrible customer service. I want a call back from corporate
Derek EHaving to do everything on the app was inconvenient It took an hour and a half to get the vehicle doing it this way. Still, I would recommend renting a U-Haul to anyone needing to move something
Selinda MThe U-Haul we rented was very old and worn. It had almost 100,000 miles on it. The alignment was very off to where you had to hold the steering wheel at almost a 45 degree angle to drive straight. There was broken glass in the back of the truck that I ended up getting cut on when I climbed in and stepped on many pieces putting my things in the truck. The truck itself was very damaged as well. We drove about 30 miles and used close to 12 gallons of gas which is terrible even for a truck that size. We were very unhappy and ended up returning the truck early (same day) because of the poor conditions.
Allyson S