Everything about the pickup was good. The people were friendly and helpful and had a broad array of available equipment.
BRUCE M
West Sedona Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cottonwood, AZ 86326
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This location is very busy and needs to have people wait in line. After waiting awhile, my wife needed a bathroom and was told she had to walk across a busy highway to use the gas station facilities. My wife is slightly handicapped and having to walk to a gas station,
Jeffrey DVery slow service. We made our reservation online and received a special rate by accepting to drop the truck off at a different location than we would have preferred. Then, they called and asked if we'd like to bring a trailer at no cost to us; we'd get an extra day, 100 extra miles, and a $50 credit upon return. We said sure! DON'T DO IT. This is the biggest pain. The system that tacks on extras RESETS whatever your reservation was. When I went to pick up, the bill was MORE expensive. When I explained the rate I received online, it took 20 minutes to figure out how to override the system. Then we had to drive to a different location to get the trailer. When we tried to drop off the trailer (apparently 2 hours late) the location was closed, the app showed an error, and the online chat told me I couldn't process the return online because of the trailer I hauled for them, and I could expect an extra day's charge on my bill. TERRIBLE. I'll never do Uhaul another favor. I don't have the time or the money to go through this again
DAVID LI was charged a $25 cleaning fee and there was nothing to clean, terrible location!!!
MICHAEL CI was charged a cleaning fee of $25. for no reason
MICHAEL C