I would not recommend this location for out of town travelers. The location is huge and I spent wasted time trying to reach them by phone and no one was at the location to return the truck. I left the truck without the keys and called all day until I finally reached someone hours later who said I was on the wrong side of the facility. I could not have known that having never been there before. Why no one answered the phone still puzzles me.
FELICIA O
People Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Covington, GA 30016
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Customer Reviews
- 4.5 Average Customer Rating
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My card get charged twice for the same location which I’m not supposed to get charged now they want me to call the headquarters to dispute the charges. The first charge I called nothing get resolved I’m going to get my bank involved to get my money back.
LOUIS JImprove the App connection. Had alot of trouble uploading photos during check in and check out. Noteworthy is the fact that the weather was very bad this evening. If necessary, I can still provide photos for the rental.
ELLIOTT SJeremy was amazing to work with. He is a professional and very knowledgeable! Thank You, Fiona
FIONA AGuy at desk was very professional
THOMAS H