Customer Reviews for People Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of People Self Storage

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Coby K. on

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Customer did not leave a comment.

James G. on

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Betty W. on

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Have the vehicle cleaned out before renting it

Latresa M. on

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Shirley W. on

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Vivia V. on

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Great Customer Service!

Jeffrey S. on

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The customer service was above all, (except that I was refused restroom access).

Morgan E. on

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When I arrived during business hours, the location was not open. After waiting for a while, the employee finally showed up to open the location back up, with no apology provided. He was rude and did not perform a walk through, and he acted like I was putting him out to do his job. I received the wrong dollies. Because no walk through was performed, I didn't find out until I got home that the Uhaul was completely cockroach infested. I am now dealing with a cockroach infestation of all of my stuff due to the Uhaul equipment I received. I am highly unimpressed and will not use Uhaul in the future.

Dennis C. on

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No improvement needed. Great service as usual..

Jane P. on

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Angela J. on

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Jeffrey S. on

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Higher two more people like the one I interacted with

Tatyana J. on

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shannon H. on

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ryan F. on

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Steven H. on

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When we got CEO was. there the Place was locked up and no one around. The phone number on the window didn't work.i called the 800 number from r advice,they said come back in the morning. As I was leaving the attendant showed up to accept my return.

Christi M. on

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I completed reservation online including payment. When I got to the facility, I was told there was a 40.00 charge to rent the trailer. I explained that we have used uhaul many times and the online price was never different than the “in store” price. I was tired and after a few mins just took the trailer and paid the money. I had a long drive to Va and needed to go. Turns out, he had charged me for insurance that I did not need and rejected during the online transaction. Had I known what he had done, would have gone some where else. He also changed my drop off location which was not what I wanted. He did connect the trailer in the rain so that was nice of him.

Jason M. on

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Attendant was very helpful, unlike the mentally challenged folks from the pick up location.

Robert S. on

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Services were excellent

Deanna S. on

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Larry L. on

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Phoebe F. on

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Pamela M. on

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Victoria A. on

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Truck lines a serious alignment. Very hard to make turns a d had to hold the steering will side ways to drive straight

Susan D. on

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EARL W. on

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Great customer service. Definitely would recommend this location to anyone.

Michael R. on

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Communication from Uhaul was poor. Info incorrect. Never heard that my 9:30 pickup not available. Local opened at 10 but truck not available until 11am. Local phone went to voice mail but mailbox full.

Tarsha W. on

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No improvement needed at this time

JESSE A. on

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You failed to ask me about my interaction with U-Haul corporate. I was very disappointed with my interaction with corporate

Benjamin T. on

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Donald L. on

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JECORY B. on

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Demoyne H. on

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