I ordered the UHaul online and everything went just like I planned when I picked it up. The truck ran good and a lady had just cleaned it before I picked it up. The gentleman who checked me in at the station was so nice and polite. It was a great experience with awesome customer service. I will definitely rent from this same location next time and I’ll tell all my friends about it.
CARRIE O
Route 17 Express Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Covington, KY 41017
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Don was amazing! I appreciated his help and advice about the truck and moving. The process with him was a great experience and the gals he has working when you drop off, are also great! I left a drill in the truck and they were all so helpful in reaching out to me to let me know. MUCH Appreciated! 10/10 service!
JULIE Gwhen i wen to pick up the truck, my son went in as well to be added to the rental. the lady did not get on the computer and update the rental. she looked at his license and that was it. and when he took the truck back, they did not go outside and verify the mileage. my son didnt know they needed to do that and i was not there, and now i will never know what the actual mileage was. i will get on my GPS and see if it was close.
RHONDA SVery good customer service. No hold up. And flexible. I loved my experience. And they don’t try to up charge you like some U-Haul companies I’ve dealt with in the past.
KENYATTA JHonestly this will be the only U-Haul location I will ever rent from. Love the people who work in and run this store!
BRIAN T