I asked for a non-automated pickup and it was a disaster this difficult for people who are not that tech savvy to master through this it was awful what happened to real people and customer service
DIANA B
LMNT Active
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cranberry Township, PA 16066
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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It let me reserve a truck at a location that I couldn’t to a self pick up
Jennifer FSite was moved while I was checking out and then again the following day. I was never told it was an online check in process and it was a huge catastrophe and nothing worked right and took almost 45 minutes making me late for everything the remainder of the day and ended up making me lose three of the people that would have been able to help me because they didn’t have time to sit around and just keep waiting. I was also suposed to pick up a bedroom set from someone on Facebook market place and they sold it to someone else because I wasn’t there and could call because I was tied up trying to deal with the online check in. It was awful and I would never do this again.
Catherine GSelf serve is convenient if you can actually self serve. Make instructions for self serve clear that you can incur issues. Maintain your trucks better. A mechanic drove this truck and called it a death trap. Looked great on the outside. Disappointed that such a large, wealthy corporation would skimp on vehicle maintenance and repairs. Where's the integrity?
Steven MGas was at 1/8 tank, with 33 miles till empty- making getting gas the first thing I had to do which was very inconvenient. Please keep the tank at least half full to start
JONATHAN D