Site was moved while I was checking out and then again the following day. I was never told it was an online check in process and it was a huge catastrophe and nothing worked right and took almost 45 minutes making me late for everything the remainder of the day and ended up making me lose three of the people that would have been able to help me because they didn’t have time to sit around and just keep waiting. I was also suposed to pick up a bedroom set from someone on Facebook market place and they sold it to someone else because I wasn’t there and could call because I was tied up trying to deal with the online check in. It was awful and I would never do this again.
Catherine G
LMNT Active
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cranberry Township, PA 16066
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Self serve is convenient if you can actually self serve. Make instructions for self serve clear that you can incur issues. Maintain your trucks better. A mechanic drove this truck and called it a death trap. Looked great on the outside. Disappointed that such a large, wealthy corporation would skimp on vehicle maintenance and repairs. Where's the integrity?
Steven MGas was at 1/8 tank, with 33 miles till empty- making getting gas the first thing I had to do which was very inconvenient. Please keep the tank at least half full to start
JONATHAN DKeep up the good work.
WILLIS BThe place was congested and no parking spaces. The equipment was not in the truck. I had to go to another location in which I had wait over 45 minutes and received dirty furniture pads and a defective dolly that was rusted. The drop off location was even worse because there was no lockbox, I returned the truck the same day but since there was no lock box I waited until the location opened to give back the equipment for fear of it being stolen. The guy said there was one but there was not. This was a very poor experience. There was so much miscommunication with staff.Nothing was organized
Wendy M