Great customer service and awesome truck
LAWRENCE H
JAC Services 51
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crosby, TX 77532
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The owner was personable and nice. The issue is that I had an approintment at 8 am and his site says they open at 8am. He came in around 8:40. The trailer had a flat tire and I was told to take care of it myself. Not what I would expect. other than that the trailer performed as it should. when I returned it at 8:30 the next morning there was no one there so I dropped the trailer myself.
BRUCE PAttendant was very helpful & I was in my Uber back to the house in no time. Good people!!
William CGreat service all the way around! Even though they changed locations because the truck I ordered was not at the original place I ordered if from, they contact me ahead of time and sent me the info for new location to pick up the truck with directions and everything. Great service all the way around. I will definitely use your service again!
Jessica CI had my appointment made to pick up the UHaul earlier in the week. When I arrived at the location at the designated time, there was no one there and the sign said closed. There was a handwritten note saying if you need a truck or trailer call this number. I called that number several times and no one answered. I found another UHaul location and called them, I let them know what was going on and was told that the owner was out sick for the day. During this call I received a call from the owner of the UHaul that I had the reservation with. He asked if I needed a truck or trailer and I informed him that I've had a reservation for a truck. He said he would come to the location, finally 15 minutes later he showed up. He apologized and said he had been sick. I completely understand about being sick but I do think I should have been contacted and given notice or asked if I wanted to make other arrangements.
Rebecca M