Truck smelled heavily of smoke. The Uhaul app didn't work on return, had to call help line. I wasted 30 minutes trying to figure out the app on pickup doing all your work: pictures of truck, license and other wasteful demands. Why not get that before. And app said gas was full, it was not.
CARL R
A Plus Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crowley, LA 70526
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I had a terrible experience! I initially wanted one size truck, they didn’t have it and just gave me a bigger size without notification. Well I called to change the size when I arrived at the Crowley store because 26 was too much truck for what we needed. I was under the impression that you could return a UHaul at any location. No one told me otherwise! It was a huge inconvenience and I also had to pay double in mileage because of it! I am disappointed in the lack of communication with my experience.
Teressa RIt was a non-contact drop-off, taking the reccomended pics and dropping the key in the secure receptical. Done!
Joseph GEverything was good and ready to go. Will definitely use again.
Brandon SThey been trying to charge my card for an extra day on the truck bc the girl working there "thought" it wasn't outside.. Maybe next time they should walk outside and look instead of going straight to charging my card now every few days it's trying to pull the money out🙄
BRITTANY P