Trick kept on giving flat tire notifications randomly while driving and had to check 10 times and top up air though everything was fine and so many system check messages aswell. At time of return called customer care to extend my rental an hour more because we are stuck in Atlanta traffic. She said it’s all good and note is there in system they not gonna charge anything! When I reached to drop truck they charged me for two days! And I wasted more than an hour on phone with them but they just kept playing passing the phone and my kids were waiting in car ! I am very very very pissed off! Not willing to use U-Haul or suggest to anybody anymore .
JITENDRASINGH S
Shell Cumming
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cumming, GA 30041
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Shop owner was very helpful with getting trailer setup. After arrived location to load my furniture the Roll up door on covered 6x12 trailer would not stay up. It was quite dangerous.
Martin Sthe people at the shell station were very nice and helpful. very easy to rent the truck and all went very smooth.
WYATT YHad to hook the trailer up myself. I fell and was slightly injured. When returning the trailer, I also had to place trailer on yard and unhook. I asked for a receipt that I had returned trailer in good condition, guy had counter said I would get an email. Still waiting on receipt
JIMMY DThe truck container is very dirty. The process is slow. It is also hard to refill the tank to the same level when I picked up.
HUNG N