Where I give high marks to this location because they took care of a problem U-Haul had! they got me in a truck it was too big for what I needed. That's what they had. I had reserved a 15 ft truck for yesterday on July 8 plenty of time for U-haul to handle my request; I called the day before to confirm with the location at Dade City Storage. Then U-haul allowed on online order at the last minute for that day. The truck wasn't returned as promised leaving me without a truck. I am not very Happy with U-Haul at the moment, Dave Tahash 202 438-4206
DAVID T
APR Fuel Management
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dade City, FL 33523
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- 4.0 Average Customer Rating
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There was not any personnel there. We just dropped off truck and trailer and left keys in drop box which was fine. But the trailer is still showing that we have it and we do NOT! I have video and pictures of us leaving it there on Sunday 7-6-25.
CURTIS RThere were technical issues but the rep was very nice and tried her best to keep the process moving. I did note that when I picked the trailer up there was no drop off location-only a phone number to call. The rep at pickup told me I could drop it at any U-Haul location. I called the number and was told my drop off location was more than 30 miles away. It was confusing. I decided to drop the trailer 6 miles away. The phone rep told me if I did that it would cost me $50. I’ve never had this issue before. Apparently I was not charged $50 and the return was ok. This was the only disappointing part of the experience.
BRETT SNone that i could think of
JAMES Eall good
WARREN D