Trailer Rental & Towing in Danvers, MA at U-Haul Moving & Storage of Danvers

2087 reviews

179 Newbury St   Danvers, MA 01923

(978) 739-4368

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(978) 739-4368

179 Newbury St
Danvers, MA 01923

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Danvers, MA 01923

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

2087 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Great service picking up and returning. Friendly helpful staff.

MARYANN M. 
Rating:
5.0

Nothing

Victor B. 
Rating:
4.0

could use more staffing

JOHN Z. 
Rating:
5.0

they are the best

FLAVIO R. 
Rating:
4.0

better parking for customers

ANN D. 
Rating:
5.0

All service and vehicle was an excellent. Thank you 👍🏻

ALFREDO D. 
Rating:
5.0

Great staff all around. from check in to check out staff was on the ball.

CHRISTOPHER M. 
Rating:
5.0

Maybe larger sign for entrance because if you miss it long haul to go around to try again.

Vince R. 
Rating:
2.0

Cust service needs work. I rent frequently. Don't talk down to customers. Person seemed annoyed and didn't pay attention to anything I said. I go to counter say hey I made an online reservation but it won't allow me to pick up truck. Probably because it's an old iPhone with terrible location services. He proceeds to do a whole new application. I get a truck then I get a call hey it's 11 o'clock you had a 10:30 apt. I say I just picked up the van ohh then just hangs up. Not good service.

SORKADH M. 
Rating:
4.0

Dear Uhaul, I am writing because I was charged for gas usage. I returned the vehicle with same as gas amount as when I received the vehicle. I returned it with a hairline more of gas. also, was charged for insurance, that I did not ask for. thus I need someone to credit these charges. I called yesterday, and was told someone would call me.... but noone called me.

FRANK P. 
Rating:
5.0

Quick and friendly drop off.

Roselyn D. 
Rating:
5.0

Your customer service agent Elizabeth was very friendly and helpful explaining the hookup and checking lights and giving me trailering tips. ( it's been a while for me.

PATRICK W. 
Rating:
4.0

Have customer service respond to your phone calls and emails faster. Text messaging was my only hope to get in contact finally after a day of trying while moving I got a call back it was disappointing and annoying.

CHERYL K. 
Rating:
5.0

The girl who assisted me was extremely helpful, quick and efficient. My experience was very pleasant. Would love to come back to this location.

ANDREW C. 
Rating:
5.0

The guy explained EVERYTHING. Lots of info the attorneys felt I needed to be told, but I don't really care. Here's the money, give me the keys.

Anthony M. 
Rating:
5.0

Service was slow only 1 person working on a Saturday??!! But other than an hr.wait to get my trailer nothing

DAVID D. 
Rating:
3.0

It became apparent that we needed a bigger truck. Called Danvers UHaul to inquire about a 20 foot truck. Was told they had no other out of state trucks. Called Salem and was told that they had a 20 foot truck which I booked. Called Danvers and cancelled the 15 foot previously booked. Received confirmation email which indicated that the pick up location was Danvers. Called back to the Salem number and told that it was actually Corp. and that Danvers had a 20 foot truck. Went at 12:00 and picked up a 20 foot truck. Did not need the frustration which I experienced with the incompetent staff at Danvers. The agent I dealt with when I picked up the truck was very good.

H-Kenneth W. 
Rating:
4.0

Less pressure and intimidation on purchasing insurance.

PETER D. 
Rating:
5.0

Very personable and friendly personnel

DAVID F. 
Rating:
3.0

This company uses False advertising on their website to get your attention/ business - Your rental VEHICLES WINDSHIELD COVERS BOAST $19.95 RENTALS! - The truth is, you'll be paying roughly $75.00 per day for a standard size van. A 2 day van rental cost me $140.00 and I'm disputing this with credit card company. Buyer beware of these snakes in the grass. They are no longer the that once trusted company.

Stacy R. 
Rating:
5.0

I was treated with respect by Tatiana and helped me get the best price and service.Very satisfied.Thank you, sincerely,Al Cialella.

ALFRED C. 
Rating:
1.0

Equipment lot was in and representative unhelpful upon return and stood chatting with another employee as I struggled against the snow to back trailer into specific space... really unpleasant way to end our uhaul experience.

Chung L. 
Rating:
4.0

The location was very helpful, but one note is that there is terrible cell-service around the building, so it is close to impossible to return a truck after hours, because you won't have enough service to check out.

SARAH J. 
Rating:
2.0

I was scheduled to pick up the truck at 6 am in Salem MA arriving at the location the vehicle was not there, they transferred me to Danvers MA so I managed to pick up the vehicle at 7:15 am, when returning an Asian-looking person was very stupid and called us made fuck.

wilian D. 
Rating:
1.0

They gave me a truck with less than a 1/4 tank, then charged me a $30 fee for returning the truck with less than a quarter tank. Really??? Shady business practice.

Jared B. 
No reviews have been submitted for this location.

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