Moving Truck Rental in Danvers, MA at U-Haul Moving & Storage of Danvers

2182 reviews

179 Newbury St   Danvers, MA 01923

(978) 739-4368

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(978) 739-4368

179 Newbury St
Danvers, MA 01923

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Danvers, MA 01923

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

2182 reviews

Let us know what you think.
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Write a review
Rating:
3.0

Staff was excellent. Attending to every in the store even though they seemed one person short. Pickup was easy and quick. Drop off was excellent. Only thing I can complain about is the truck was not mechanically. Alignment was seriously off. Wheel center was about 10:30. The ball joints or tie rods were clanking and loose. Possibly tie rods due to play in steering wheel. Exhaust sounded like manifold was leaking and lacking power. Get the trucks fixed uhaul. Unsafe to drive. Sincerely MA state inspector

Patrick R. 
Rating:
5.0

Matthew was a delight. Super helpful and professional. He made sure I had everything I needed. And although I used the online reservation and online drop off. He made my experience EXCELLENT

TRACY S. 
Rating:
1.0

Friendly staff but ripped me off. Drove 12 miles and was charged $50 for fuel. I was told fuel was 4.25 a gallon which I agreed to pay but there's no way I used 5 gallons in 12miles, in a van. On top of that they charged a $30 fuel surcharge which wasn't mentioned. I won't use this location again and will think twice about using U-Haul. Disappointed!

RYAN B. 
Rating:
5.0

Better signage. Google Maps is a little confusing and it snuck up on me.

DAVID N. 
Rating:
5.0

Noah was outstanding and Karen at the Brentwood office was also outstanding. Great people!

STEPHANIE T. 
Rating:
5.0

Nothing . My experience was great Very good and efficient staff

MANUEL G. 
Rating:
5.0

Only disappointment was the vehicle was non-smoking but assistant Benjamin was EXCELLENT !!!

David H. 
Rating:
5.0

Quick and professional

CHRISTOPHER M. 
Rating:
1.0

The people who manage that place are crooked and i was approached twice by someone there after telling them to wait for my boyfriend cause i have an extreme anxiety disorder and this whole uhaul experience has got me scared to do anythinh.. i have stuff in the lynn place id like to move but i gets stared at by the male staff there and not to mention they told me the spave available was easily accessible.. it was not. Im a 4'8 female.... i also need to move my things from your Danvers locarion but im scared to enterveither one of them... and id rent a truck from you again but the Danvers ppl really screwed me and took way more money than they should have... i have till the 9th to get my things out but i do want to cancle my storage accounts ... im really not sure how to proceed from here . Please help me

KORI G. 
Rating:
1.0

You have a pot hole last time I rented a u haul I notified your company.Again yesterday rented a uhaul well driving my car out the parking lot I hot the pot hole my shock broke off also.The girl put in the eorong time and I got charged a extra day.I will be filing a insuance claim with u haul I notified your staff about my car

BARBARA M. 
Rating:
5.0

Don't do nothing. Elizabeth does an amazing job there. Always has a truck when I need one and goes out of her way for me and other customers when I'm there.

JOHN B. 
Rating:
5.0

Thanks for your service!

NATHANIEL Q. 
Rating:
5.0

Ever twas perfect 👍

Scott A. 
Rating:
1.0

Have adequate staff available to process equipment returns in a timely fashion. Or simply note the time of return if it can't be processed immediately. I returned my rental over an hour before it's scheduled return time of 4pm. I waited with my vehicle for several minutes, nobody came to help me. I went inside the store and the gentleman working at the counter said to leave the keys with him and he would process my return. I left expecting him to note the time of my return. My return was eventually processed at 4:32pm. 32 minutes past the scheduled return time of 4pm. Even though I returned the vehicle over an hour and a half earlier. This resulted in an additional rental day being charged to my rental. Simply because there wasn't adequate staff available to process my return at the time of my return.

COREY L. 
Rating:
5.0

The person at the desk, helping finalize everything, was friendly, informative, and efficient.

MICHAEL H. 
Rating:
5.0

Excellent experience all the way around. I'd like to recommend hook tie downs in trucks as well.

JEFFREY C. 
Rating:
5.0

GREAT EFFICIENT SERVICE - VERY WELL RUN STORE

Brian B. 
Rating:
5.0

Fast, efficient and friendly.

KEVIN H. 
Rating:
1.0

Terrible customer service and experience Charged us a full extra day - claiming rental was returned Sunday morning at 10:59 when the trailer was returned at 7:15 the night before. Told us we were “lucky” that we did not get charged a $20 surcharge.

GEOFFREY M. 
Rating:
5.0

I had a great experience with the staff, the truck and the customer support.

MARIANN S. 
Rating:
3.0

Driveway always crammed with vehicles making difficult to navigate

KIRK J. 
Rating:
3.0

better signage at the entrance, I blew by it and it was a pain to get back to it. The sign is too small. Otherwise everything was great. Rental process was smooth.

RICHARD N. 
Rating:
5.0

Tatiana (who helped with this reservation) was absolutely AWESOME!!! She was so knowledgeable, she helped me save some money, and lastly, she helped us with our next rental in a few weeks.

MARCEL D. 
Rating:
5.0

Overall Great experience!

WILLIAM C. 
Rating:
3.0

I had to endure a 3 hour ride with cigar stench from a previous renter. I was sick to my stomach, had a headache and my clothes stank when the trip was over. I am very unhappy about this. Improve for the next customer? Ban smoking.

FRANK H. 
No reviews have been submitted for this location.

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