The owner was very professional, explained everything very well.
William R
The Lock Box
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Danville, KY 40422
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
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Well, you can improve the experience for the next customer by NOT allowing your customers to reserve moving equipment at a local location, when the aforementioned equipment is NOT actually available at the local location! I arrived at this location at the appointment time, 10:00 am, to pick up the truck, a furniture dolly, an appliance dolly, and twelve moving blankets. The attendant then informs me that they did not have any of that on hand and ready to go! Naturally I become very irritated at the situation. Luckily this location was able to source all of the equipment that I needed from another location, BUT I wasn't able to pick up the truck and the equipment until after 12:00 pm. So this setback made my moving experience much more difficult than it needed to be.
Justin MThank you!
Rebecca LThe check out process through the app was terrible. The fact that there was not an actual person to help was so frustrating. And the phone support lady, while being so so nice, was bound by crazy policies that were not customer focused. If you’re going to force people to do things through an app, make it better.
Rebekah KPerson rude when we called. We just had a question.
Kelli K