The van reeked of cigar smell and I found a dirty towel behind the seat, clearly visible from the passenger side. When I fueled the vehicle I found it was missing the gas cap, which I believe is illegal for a rental vehicle in Nova Scotia. When I brought this to the clerks attention he advised that they were aware of the missing cap. I was admonished for leaving mud on the running boards, even though it was a rainy day, and told that they could charge a cleaning fee! Not a great rental. Won't use this location again.
David J
The Ups Store #126
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dartmouth, NS B2W6C4
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Customer Reviews
- 4.0 Average Customer Rating
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Not happy with the per Kms rate. I used the van for 20 Kms in total that made my overall charge double. Also, your booking structure of requiring drivers license to be photographed was not user friendly.
James CGreat service and all went very well with my rental
Gerry TThe remote check in takes at least 30 minutes which wasn’t factored in to my rental time when I booked it and should be mentioned. The need for secondary verification wasn’t easily understood prior to pickup, luckily I live next door and could get my passport, but remotely picking up the vehicle is time-consuming and complicated.
Matthew TThe rental experience was fine. The truck could use a good vacuuming. There was lots of dirt, pebbles and debris in the front cab. It didn't look very well maintained.
Brendan P