App was behaving weirdly... Had to press same things multiple times to move to the next step. Lock box has worn out and difficult to see the digits. If it's winter, it's impossible to open with bare hands. Vehicle wasn't smooth, rides are felt very bumpy. Overall, not a good experience. Won't recommend.
Prazzal T
The Ups Store #126
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dartmouth, NS B2W6C4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Having UPS staff handle it instead of U-Haul staff who use the system all the time wasn’t reassuring. Also they forgot to mention that I need to send the license plate and equipment cheque, and I didn’t see the text until hours after.
Anthony RI ordered furniture pads and appliances Dolly included with the truck. They wasn’t any of these inside the truck when pickup. The app advised to contact customer service. And the counter was already ON. I had to 1h store opening time to inquire those add-on. The store advised not having the appliances there and to contact customer service. I asked if going to Windmill I will find it. The repr. Said Yes. Then I went there, they didn’t have an appliance and checked with U-haul woodside. Luckily woodside store had one. I drove at least 30-35km just to pickup the appliance and I was already 1h30mn wasted on my 4h schedule time that I purchased. None of these has been taken into consideration. Ended up doing more 4h with the vehicle and got charged for all the extra. The dolly and pads were helpful at least but not happy with the logistics at all.
WILFRIED TNot the greatest experience had to wait in the store for 30 minutes to finalize the process, equipment was not clean information about cost. We’re not shared or discussed.
SOUHAIL JDid not know how to return truck took 2 days for someone to return.
Carla S