Horrible experience overall with U-Haul. They called to cancel my reservation 12 hours before I was scheduled to move. It took over an hour of convincing on the phone with the call center to setup a new rental time that was 2 days after I was scheduled to move. they were very ambivalent about the whole ordeal. I've used their services many times of the last 20 years but this was the worst customer service I have ever experienced. I would not recommend this company and I will not use their services on a go forward basis.
Noah B
Shell Main Street
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dartmouth, NS B2X1R9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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ANDREW PThe truck was very dirty on the outside and the inside. The only thing good about it was it was filled up. The unit its self ran great.
Brandon BStill waiting on 3 refunds. 2 for trucks and one for boxes that were not ready for pick up because of some stupid glitch even tho i called and they assued me itd be ready
Emmett EThe staff were friendly and helpful Everything was quick and painless
PEGGY S