This location was convenient for us. There were two gentlemen at the storage facility. One of them was kind and friendly, and the other was not. The unfriendly one is the one who "helped" us.
Guadalupe S
South Davis Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Davis, CA 95618
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Customer Reviews
- 4.5 Average Customer Rating
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I was overcharged. I was charged for gas. I was charged for over 8 miles. From my front door to the office front door of the facility it’s 1.4 miles including a stop for gas on the same road. I left the uhaul, went home, loaded the truck and dropped it off. No detours, my new storage is at the facility. If I made the same trip twice and we said it was 1.5 miles including distance, I would still only be at 6 miles. So something is rigged with the trucks. And to be charged $11 for gas when their fee is $9 a gallon. I put gas in the truck even though it wouldn’t need it for 2.8 miles and still got charged. Something shady going on here. It is my understanding that I have to take up these issues not with the facility but uhaul by phone. The people at this facility are usually very helpful and I believe they would be if they were in charge. So my complaint is uhaul is doing shady things with the mileage and gas! There’s NO POSSIBLE WAY I drove more than 3 miles but it says 8!! I want to be reimbursed for the gas and mileage fee.
GLACIAELIZABETH LWe dropped off the uhaul in the same exact condition it was in when we picked it up. No accidents, no damage, no extra mileage, and an almost full tank of gas. The receipt says that at 1:30 we were in an accident. At 1:30 it was safely parked in the almost empty parking lot of my building, no accident occurred. It also states that there was seat damage. We never damaged the seats, we sat in that vehicle for a total of 2 hours before unloading it and returning it. Absolutely disappointed and will not use uhaul again. We treated it with complete respect and were still accused of damage. I just graduated and have so little money to spare. My authorized driver did an excellent job and I was right there in the passenger seat to make sure. Never again.
Anna JI was so rattled by this whole rental & return experience, as well as driving that truck in terribly windy and heavy rains that I totally forgot to fill up the gas tank! -F. Miller. (January 2026)
Florence MNothing comes to mind. It was a pleasant experience, no hicups!
STEVEN G