Charged me extra for a few miles over. Fact is I spent 20 minutes driving around looking for a gas station to replenish fuel. Returned with more fuel than when I picked up. Still added the mileage. Won’t be going back there again.
SEVERIN K
Mr Shipper
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Delray Beach, FL 33446
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Let the customer know that when they rent they'll receive a few texts about next steps. Like taking a picture of the truck plate, confirmation of drop off time, etc. I didn't see these until I was well on my way because I wasn't expecting them.
Brian CEverything was fine. Good service
PETER RI had an extremely frustrating experience with U-Haul. The dolly that I specifically requested and paid for was nowhere to be found when I picked up the truck. When I contacted customer service for help, I was told that nothing could be done because the truck had already been picked up, which was completely unhelpful given the situation. To make matters worse, the instructions for obtaining the key were incorrect. The photo stated the lock box would be behind the building next to the key drop, but it was not there. On top of that, the location’s hours listed on the website were wrong. I arrived early to avoid any issues, only to find out the location actually closed at 12 PM instead of the advertised 1 PM. Between missing equipment, inaccurate instructions, incorrect hours, and lack of support from customer service, this was an overall terrible experience. I would not recommend this location and am very disappointed with the service provided.
Jason GConvenient location, efficient staff, price was great!
MIRANDA A