When I walked in the guy was on the phone with someone else and he was more interested in speaking to them than me. He checked the U-Haul out to me in the middle of his conversation with TWO phone calls unrelated to U-Haul business. Also, for two weeks my reservation was in line and when I got there, “we don’t have a furniture dolly or furniture pads.” Luckily a different U-Haul place along our route to loading gave us furniture pads when they heard we had a crew waiting on us to load, and our reservation site dropped the ball. He also told me not to worry about the checkin process of inspecting the truck before pulling off…I took pictures anyways but really? AND he didn’t clear our reservation…I got an email the next day saying that I didn’t pick up the truck I was driving! The 800 number said to ignore that…but it was icing on the cake. And we didn’t have the furniture dolly. Blah!
BRET S
BellAirs Inflatables LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denham Springs, LA 70726
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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U-Haul person was late, young kid with hood on his head. No concern that truck did not have a dolly, pads or that it was full of gas as I requested. I had to go to another store did get everything I needed. Put me a day behind.
Patricia DThis experience was great but in order to improve for the next customer: Make a worker-free exchange the default and only give them help if they ask haha! Sorry I just love being able to fulfill a service without being perceived by other humans, I should rent uhauls exclusively when the buildings are closed now
Shyla CPerfect customer service. Highly recommend, thank you!!!!!
DAVID DNot good experience
Ken C