Rented a 15 foot truck and auto transporter. Picked the truck up in the morning to load and planned to come back in the afternoon for the auto transporter. The issue was loading the vehicle on the auto transporter. I had requested assistance and the pickup location said they did not do that. I called U=haul and was sent to another location. They charged an additional $20 to assist with loading and securing the vehicle on the transporter. It was not a good experience. I'm not sure if other customers are comfortable with the process of loading and securing a vehicle. I was not. I'm hoping this others avoid this experience.
Donn S
Conoco Denver
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80211
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Customer Reviews
- 4.5 Average Customer Rating
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I think everything was great. Excellent staff, truck was in great condition, and I was very happy with my experience!
Nicholas CIt was perfect
BART MThanks!
PAUL GEasy, quick process. Truck was clean and pick up/drop off was simple and stress free. When checking in, the attendant confirmed the add ons I selected.
Elizabeth O