Employee was not knowledgeable about the rental experience. I was given a truck with a gas tank below a quarter tank. I was told I had to fill it myself and I would be reimbursed. Upon returning I was then told I would NOT be reimbursed and had to contact customer service. Very frustrating.
SARA S
Valero
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80224
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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That was probably the most cumbersome U-Haul experience I’ve ever had in my entire life at this location. The gas station attendant was lazy and no help. The truck felt pretty terrible to drive on the highway more than normal. And the ignition key system was not properly functioning, and the car was difficult to start.
JOSHUA UCould use more rental supplies, but was adequate. Representative was soft-spoken and where I have hearing issues was a bit troublesome. Over all was a fine experience with getting moving equipment accurately and quickly. Excellent service overall.
WILLIAM FThe location is a gas station that had a leak inside so it was not well kept but the attendant was very helpful since the app was lagging and made my experience checking in on my phone almost impossible. I hated this app experience it was way too stressful to take 500 photos in a crammed parking lot after moving in the 95 degree sun for 5 hour. Next time I will do it in person, not through the app
Erin KGuy.went out to smoke when I arrived to pick up and after had to wait to use different card as he would not accept one on reservation he went out to bathroom and was listening to adult material for 20 mins and I had to go knock and ask him to finish so he could ring me out 0/10
Courtney S