I arrived and they had inadvertently charged my card for a different individual's rental; under a different person's name. Thankfully the worker was kind and apologetic about it and spoke with his manager to get the issue resolved that morning, but it caused extra stress to an already busy moving day! The location overall was not very clean, inviting, or welcoming. The location did not have air conditioning and was pretty dirty and cramped.
ENRICO C
Valero
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80224
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Nothing to be improved
Som SEmployee was not knowledgeable about the rental experience. I was given a truck with a gas tank below a quarter tank. I was told I had to fill it myself and I would be reimbursed. Upon returning I was then told I would NOT be reimbursed and had to contact customer service. Very frustrating.
SARA SThat was probably the most cumbersome U-Haul experience I’ve ever had in my entire life at this location. The gas station attendant was lazy and no help. The truck felt pretty terrible to drive on the highway more than normal. And the ignition key system was not properly functioning, and the car was difficult to start.
JOSHUA UCould use more rental supplies, but was adequate. Representative was soft-spoken and where I have hearing issues was a bit troublesome. Over all was a fine experience with getting moving equipment accurately and quickly. Excellent service overall.
WILLIAM F