Without saying a word, my $39 reservation quote became $52. They added unneeded and not wanted insurances. Never saw the invoice until afterwards when I complained about the charge discrepancy. UHaul main staff made an $8 adjustment. Without a sales tax credit. The young lady, Emily(?), who made the reservation from another Hwy 16 location by the recycling center was EXCELLENT. They didn't have a trailer was why I had to go to the one across from Stacy's.
THOMAS N
Berkshire Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, NC 28037
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The facility was supposed to be open until 2:00; we arrived at 130 and a sign on the door said they were closed today (July 20th).
WILLIAM ALocation was easy to find but not so lucky locating someone who worked there. Went into the "office" and it's an empty building, a little desk in the corner but no one there. Walked around the entire area saying "Hello", went to an area where trucks were being cleaned and no one there. Finally saw a guy who was somewhat helpful. Just glad to get it dropped off and on my way.
DAVID MGreat trailer availability. Friendly and helpful staff. Appreciate being able to return trailer after business hours.
Francis MMake sure the customer agrees to the $15.00 "insurance" charge before billing.
JAMES S