I really like going here, its friendly small town location and the owner hooked up the trailer, ensured it all worked and everything. Very impressed and this is the second time I have used this location and would go back every time I need a UhaulDarcy P.
Trailer Rental & Towing in Didsbury, AB at Sachs Transport Services
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Didsbury, AB T0M0W0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No one was there when I dropped off at lunchtime. There was a note with a number to call, but no one answered and the voicemail was full. I left the trailer in the lot and a copy of my contract at the doorstep. This worked for me as I could not expect to get personal service when the shop was closed.doug S.
Ron makes all this easier and we go to him because he has always ,made the process smooth. Thank you Ron.Mike C.
great serviceRobin R.
The people running the business were so personable and amazing to deal with. They made the process so easy, and explained everything thoroughly.Terence S.
Was happy with my rental experience. Inviting and courteous atmosphere.Doug G.
Excellent customer service from Ron and staff. Highly recommended. Thank you!Barrett W.
See previous commentsTerence S.
Dolly equipment wasn't available.Raquel W.
It was a flawless experience. Ron is a good guy!Donald L.
The location is not correct on Google maps, it's easy to find, but call first to get directions! Great parking lot and easy access in and out.Theresa S.
Hi, thank you so much! You guys went above and beyond for me and I really appreciate it. Thank you and I hope you have a great day!Kevin K.
The gentleman at this location was good. However after Uhual screwed up my rental. Booked it for a pick up in Red Deer. Customer service did not call me with my confirmation. They used the wrong number, said I put it in the system wrong but have used them before with my same number. Traveled to Red Deer to pick up the truck at 2 different locations both said that there was nothing and that I had to go to Didsbury to get the truck. So had to travel 45 minback south to just get my rental. Second time they have done me wrong last time they double charged me.Arthur C.
When I returned the truck, I had forgotten about the blankets, we rented 24. I returned about 2hours later with them and dropped them off with Ron. He thanked us for returning them all neatly folded. I have since been charged for those blankets on my CC. I have spoken to both Ron and Suzanne about this. Ron remembered me returning them later neatly folded. Ron contacted Suzanne and Suzanne has informed me that I have to fill out a complaint for the return of the $210.00 I was overcharged. Consider this my complaint and return my money back to my CC. Thanks Rick Smith.Richard S.
I booked a 26' truck on Sept 12 to be picked up in Red Deer, on Sept 19th. I get a phone call, from Uhual, on Sept 18 telling me there are no 26's available in Red Deer on the 19th. Nor any 20'. I'm told the closet truck available on the 19th, is in Didsbury, Ab, 85 kms from Red Deer. So I go pick it up on the 19th, and waste 45 mins for the dealer to set me up with a truck that actually has gas in it. Apparently the truck assigned to me had the gasoline syphoned out! So by the time I'm back in Red Deer, I've lost almost 2 hrs of time. The move went well and the truck was good. I received my receipt this morning (20th) and Uhaul has the audacity ton charg me $23.94 for â€œextra mileageâ€œ , this after forcing me to drive an extra 85kms to puck up a truck. I will be calling Uhaul today looking for some type of partial refund. Not a very pleasant experience and would not recommend Uhaul if at all possibleThomas S.
Friendly operator, clean yard, equipment stored neatlyDaryl F.
I do not believe there is much to improve on as Ron has the operation running smoothly and there were no issues in the experience.Jester transport J.
More highway-side Uhaul signage.GREGORY L.
This location was awesome. Ron was great. Disappointed with U-Haul though as I had reserved a u-haul through Innisfail First Choice storage & had helpers lined up for the move & U-haul did not have the truck for me when I got there. It was the next day before I could get one & went to Didsbury to get it. It was a lot of stress to find someone to give a hand loading then. I was not impressed with U-haul but thanks to Ron in Didsbury, I got a unit Sunday. He kept in touch with me so I knew it had come in.colleen W.
My only comment is that I rented in Red Deer and due to lack of equipment I had to drive to the Didsbury location to pickup my truck. The extra fuel I had to spend was significant and therefore I'm disappointed in the UHaul corporate site and their processes. This location was excellent and had very professional and friendly staff, thank you!Terrance G.
Excellent customer service and great to deal withRick P.
All goodRodney A.
Your online reservation system needs to be fixed. We have booked many times and also done cross border rentals and never had the issues that we had with your online reservation system or the people in the office. Thank goodness you have good people for pick-up and drop-off as they were both excellent.Debbie W.
Needed more clarity as to the charges. Rented 15 ft truck for $29 and ended up costing $175. I was frustrated and didn't understand how we came to that figure.Dan M.
Excellent customer service.Alexander F.