I paid a $100 dollar deposit because i was told i had to because i was using my debit card. Bringing my total to $179.49. When I returned the balance was only $59.93. The person put In I only paid $100 and the refund was $40. I went back in and asked him where is my $100 refund you only gave me a $40 refund. He refunded me an additional $60 on my card. But when i went home. He didn’t give my the milage refund. He charged me for 30 miles and I used 9.5. All this would have been avoided if he would have put the actual amount of money I paid. I have all my receipts.
Letitia F
Alfa Tires Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Douglasville, GA 30135
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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More helpful when dropping off equipment
KAREN BWhen the truck was rented I made it clear we need only the truck. Also we put gas in it but was still charged for extra gas. Not at this location again
Jacquelyn WI so happy for the service
MARIE EI had a reservation but when I arrived the U-Haul representative was not there. A mechanic had to figure out the system to get the rental ready for me. After some time and persistence, the mechanic was able to complete the reservation. When we connected the trailer to the truck, I asked the mechanic where the "pig tail" light connector was. he said that i needed to provide one. I pushed back and indicated that I have never had to provide my own light connection. I ended up leaving without any trailer lights working. This should not have been allowed. Given the rental place was next door to an auto parts store, they should have gone next door and purchased one so that I had trailer lights. I did not want to drive without lights, so I went to Tractor Supply and purchased a 32" light connector. Cost $20. This should be credited to my rental. I will never go back to this U-Haul location. U-Haul should no longer offer this location to customers. Feel free to call if you want more details.
RANDY K