I tried to do the process of returning the vehicle but the barcode that I was told to scan only led to the app and nothing else. I skimmed through the app and couldn't find the steps to take for the full process of dropping off the truck. I googled it and it said to use the app which wasn't helping. I eventually tried to call customer support but the wait time was up to 30 minutes when I attempted to call but I was very busy and couldn't wait. I don't know what was up with the app but hope its fixed at some point.
REUBEN R
Eagle Smog
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Downey, CA 90240
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Better good, and excellent help faster thank you people
SANTIAGO PThe truck is clean, and the service it was good
TANIA STrailer must have a jack to elevate or lower it when loaded empty is not a problem
Jose RNOTHING SHORT OF THE USUAL EXCEPTIONAL SERVICE. ALL EQUIPMENT FROM THIS FACILITY IS ALWAYS CLEAN AND THE TRUCKS ARE SMELLING FRESH!!
MICHAEL F