Service manager had EXCELLENT customer service.
MAUREEN S
Qwik Pack and Ship
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Durham, NC 27713
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything went well. Good customer service on both ends. Trailer sturdy and towed well.
STEVEN DThe person at the reception was so good and he was sharing all the necessary information that I needed. Really appreciate it.
WAHID Snothing to do for next customer except that the Fayetteville Road location was the secondary. I went to the original location and there was a sign on the door that said "closed". So, I had to call U-Haul and get an alternate location that was 30 minutes away. Not convenient and not good!
MITCH MFront passenger tire was visibly low, even had a warning on the dashboard. Expressed my concern to the location employee, but was reassured it was “ok”. Turns out there was a huge nail in the tire and about an hour later it was flat. Had to call roadside assistance, which all people involved were super helpful. And the roadside mechanic was very helpful and efficient!
NATALIE C