I pre-ordered moving pads. When I got to pick up they had none. I took pictures of fuel gauge and miles prior driving. At drop off time I put in fuel to the same spot it was at (took photo of that too) AND the guy charged me for extra fuel after that! There is no way I needed to be charged 35$ extra when I had put fuel in and matched the guage to the initial spot. There is two charges on my card when I should have only had one. When I called to speak to gas station, explained my concern, told me I was wrong, didnt want to see my pictures. I asked for a refund for the extra fuel and they hung up on me.
SARA H
Ultramar
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Durham, ON N0G1R0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Complete 180 degree difference from the out going store. Thankyou
SCOT HNothing everything went smoothly the young lady that served me was very well mannered and trained very well quick and easy.
JERRY YLocation great. People in ultramar very helpful U-Haul head office and not having availability for truck I reserved unacceptable
Brian PService vehicle so engine light isn't on!!!
DAVID A