I was unable to get my deposit back as they indicated I'd either gone over the miles and/or allowed days which was incorrect. When I went back to the Black Mountain location, they had no idea why the Beard Brothers employee told me that and gave me a full refund of my deposit.Cassandra A.
Beard Brother Auto Glass
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Eagar, AZ 85925
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- 4.0 Average Customer Rating
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Location was supposed to be open until 5. We dropped off at 3:00 and they were closed. Had issues getting my cash deposit back as well. Was first told I went over miles allowed then that I'd gone a day over. Had to go back to the Vegas location to get my deposit back.Cassandra A.
I don't know anything that could get any better. This was the best service I have ever gotten from U haul.LONNIE M.
The vehicle return was done using the U-Haul app outside of regular business hours, so there wasn't any interaction with the business. Accessibility of the location was fine, but the app was r-e-a-l-l-y s-l-o-w during the return process. Otherwise, everything went well.ALAN M.
Have on hand what is asked/needed (furniture dolly) and give closest drop off location to final destination. My drop off spot was 22 miles away. I drove past one Uhaul center and there were at least 2 more in an opposite direction that would have been closer.IRA L.