the truck was completely frozen and covered in inches of thick icy snow when i picked it up. thankfully a couple people that were at this location for other reasons helped me clear the truck off until it was suitable to drive. my pickup time was 7:30am and i didn’t get off the property for about 40 minutes before it was safe enough to drive. one of the customers at the location told me it was a $600 ticket if i got pulled over with the excess snow on the roof. i am not tall enough nor did i have anything to clear the snow off the roof. i paid for the time i spent clearing the snow off, not sure how this time dipping into my allotted time with the truck posed as money out of my pocket but it was. unfortunately this experience was not the greatest and whoever is in charge should have offered me money off my agreement or had the trucks ready to go. definitely a safety issue that could have posed a serious problem or injuries.
ALYSSA I
Rockys Gym & Fitness
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Falmouth, MA 02536
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck smelled like smoke and weed
Alexander SNothing. It was seamless.
GREY ZThe Service was perfect. I signed up online and rented the exact vehicle I needed. I recommend renting from them anytime.
RUSSELL AReservation process is too long. Too many unneeded pages to get to end. Process should store more of my information (Credit card, Drivers License pictures Emergency call person and number.
Dennis M