I had the best customer experience imaginable! It was top notch. My pick up location was changed for some reason so when I called in to discuss, the woman on the phone was so pleasant. She searched better locations for me by asking where I planned on driving since you get charged by the mile. The woman at the location was equally pleasant and helpful. My experience was outstanding and I would recommend U-Haul to anyone!
MURRAY P
Fairport Auto Service LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Rochester, NY 14445
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Ok I realize it was before daylight when I picked up the truck but it was very dark. Wish there were more lights around. The truck was dirty inside and out. Had to sweep the back out before I could load my belongings. The front of the truck was dirty with animal hair everywhere.
Lucas GQuick and easy! Super fun to drive that big truck too
Gregory ECheck engine light came on, truck overheated and I didn't dare stop to put gas in it for fear it wouldn't start again. Paid for an equipment dolly, never got it. Candy wrappers in the seat and door. This was an all around rough rental experience and Uhaul customer service was ZERO help. They wouldn't even give me contact info for the rental place so they could try to make it right for me, since Uhaul offered nothing. This seems like a Uhaul issue, not the rental place.
Gina HRenting here was easy. The drop off was also easy and they billed me correctly. Would rent here again.
Jeff D