They parked the truck up to a snow bank and in order to take pictures of the truck I was up to my waste behind trees to try and take the picture. The truck was covered in snow so I had to clean it off. And my truck reservation was moved from its original location to a location that was closed that day so I couldn’t contact anyone locally for advice or help. Terrible start to a long day of moving. Thanks for nothing.
Miles D
Fairport Auto Service LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Rochester, NY 14445
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Check the safety like mirrors. The passenger side mirror was loose and moved while driving. I could not see on the right side of the truck with the mirror.
KARL MVery friendly and helpful staff.
CHING WThe young lady at this location was very helpful. She warmed up the vehicle, adjusted our departure pickup time and told me about a couple of non-hazardous deficiencies with the truck. It still worked well, and we had no problems. It was very cold that Saturday morning, and he parking brake was sticking a little. Also, when shifting into park mode, the indicator light (P) would sometimes come on and sometimes not. I did report those issues when I returned the truck.
DAVID CVery personable, polite, and professional!
JAMES S