My 2 Dollie’s I ordered, I paid for was not there!! I was furious, beyond anger. I ordered Dollie’s the last 2 times I’ve used UHaul. What gives?!?! Where in the hell was my dollies!!! 🤬 Later I was reimbursed-Dollie’s. Why are the dollies in order sheet, when they are Absolutely not given out!
Shannon W
Lube City
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Edmonton, AB T5M2R4
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- 2.0 Average Customer Rating
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First off my reservation got moved to the other side of town day of (no compasation for the extra km i ended up driving) , apparently they should've let me know before hand but they never did. Uhaul had loose cigarettes in the cup holders. On top of all that my charge doesn't even match receipt. So honestly I don't think I'll ever use uhaul again its been an awful experience.
Cory WTruck had no gas with the gas light on and sputtering on pickup. Extremely dirty everything was sticky, there were used napkins, cup holders full of food. HORRRRRRIBLE EXPERIENCE. I hope my next rental from this location is better!!!!!!
Dante GTook 45 min to use that stupid app. Complete shit show. Main store 2 doors down. What a useless place.
DEAN MThis is Edmonton and we do have winter! It should be a no brainer to put a snowbrush in every truck in the winter instead of the shop owner actually having to grab one from his own personal vehicle. That, or put more effort in keeping the trucks free of ice and snow when it is known that a reservation is coming.
Chad I