Tnank you so much for the Ali's excellent service. We booked a 15' U-haul truck in the Sunday's morning at 7:00am,he came too early to help us to pick up our truck. But truck didn't fit with our stuff and we needed to move out to another province for the next two hours. So we called to Ali and asked if it's possible to switch for a bigger one. And he helped to us right away. Thank you so much. Sincerely Iryna
Iryna P
786 Food Store
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Edmonton, AB T6N1M2
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- 3.0 Average Customer Rating
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Our pick up location was changed from Leduc to Edmonton which resulted in having to pay more for kms and after calling when we arrived for pick up we stood outside for over twenty minutes so on top of the wait to get the truck and the extra time to drive it to our location our start time to move was delayed
Christopher KMore clearly specify and agree upon a drop-off location when doing so at a different city.
William DThe only way I would NOT recommend this location to a friend is if they had a disability. Having to climb a lot of stairs in order to rent here is simply not acceptable in this day in age. Definitely not a disability friendly location.
Dennis JShowed up for my 10am booking, got the truck at 11—held hostage by a staff-vs-customer drama that could’ve used a referee. The staff barely spoke; not sure if I was dealing with a human or a vending machine in uniform. Accessibility? Only if you love hauling stuff up steep stairs with no elevator. Bonus points for the creative deposit requests—seems like they try squeezing extra cash from everyone. Greedy much? Service with a scowl. Wouldn't recommend unless you're into punishment.
Patrick L