Truck did not have a dolly for loading but picked up one later.
RICKY G
MFS Alliance
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, KY 42129
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The people who run the store are courteous, efficient, and friendly. However, uhaul constantly makes them look inept by taking so long to make in store reservations. It is easier for me to make a reservation on my home computer. Recently, your system was down but Mattin the store still spent 35 minutes trying to get me the truck I need to no avail. Later in the afternoon I was online and on the phone and managed to get truck reserved but there was trouble when I went to pick it up. Matt had to call a higher up who told him just to write down everything needed on the contract and give me the truck.
JACK SWent through some serious storms and our cargo stayed dry. Can't beat that.
LLOYD SI was worried that the Uhual would be a major gas bill because it didn’t look fuel efficient. But actually it was super super super good on gas!!
KIMBERLY HFirst, I suggest offering the customer the option to purchase or rent a lock for the Uhaul, to prevent potential theft from the start of the journey. Have them ask all the destinations, such as the drive back to their house, the location, gas station stops, etc. Also, they stated they listed my drop off location as "Customer is unsure of drop off location" but I was forced to drive 20 minutes out of the way to go to a location further away from me than the place I'd found later when I got here. The drive home plus that detour caused me to lose $42 that I hadn't planned for causing me to lack the funding for food and other essential items. I've very upset about this but there was no one I could complain to about it because U-haul isn't open on the weekends.
CHARLES D