This review is not re the pick up location. It is regarding uhaul, the company. You take my reservation. After hitring the men to help load, I go to pick up my reservation. The gal at the location tells me they cannot fill my order. She gives me the phone number to call uhaul. She did say, “someone should have called you.” I have to drive (a friend must drive me) 60 miles to pick up the truck so I have to put gas in her car for the favor. I reschedule the hired men for tomorrow morning. The location of the truck does not have the auto transport so I have to drive an atonal 85 miles to pick it up. My extra driving miles for gasoline are 170 extra miles and gas before I even get started on my trip. When I drop off the vehicle you have the nerve to charge me 21 miles “extra” Refund my gas and time for the horrible customer service and experience with your company. You need some serious competition.
CONNIE J
Woods Supermarket 474
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in El Dorado Springs, MO 64744
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Angela from Woods in Nevada, MO was amazing. Nevada was supposed to have our rental at TCB towing. Somehow it got switched to Woods. Woods didn’t have one, but Angela made our disappointment so much better and did it with a smile and was so extremely professional and nice. She is who I’d recommend always to rent a U-Haul.
TRAVIS SI ended up not using the car dolly. I picked it up in El Dorado Springs and the agent there was very good and helpful. After I drove to Springfield to possibly purchase a vehicle ( no sale) I did not use the dolly, so I returned it.
Stephen MBack of truck had dirt on floor and poor log in of truck return gas was log in wrong and miles
Wallace JAll the lights worked, hookup was quick and the price was excellent!
Brian W