When I reserved the trailer I was told it had automatic brakes, which is why I rented the size I did. My car specifically needed to tow a trailer with brakes for the weight I'd be towing. When I picked up the trailer, I asked about the brakes and was told that only the largest trailers come with automatic brakes and that all other trailers just have brake lights. This put me in a bind about the safety of towing the trailer behind my vehicle and made me extremely nervous to drive across country.
Sarah M
Capistrano Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in El Paso, TX 79935
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Todo estuvo bien
JOEL BExelente...
NORMA MChanged location of pick up without authorization since I hadn't answered phone call as a way to call and ask for a change of pick up location. Did not change drop off location and was charged $250 for wrong pick up location. Uhaul in general was a headache to work with this time and may be the last. Customer Service Rep Jewel left me on hold for more than 15 minutes and then hung up without resolving the issue. Documentation in system was very confusing to Service Rep Kristal, who was very helpful and patient.
VICTOR VEasy access to and friendly staff
Alvin G