A little difficult to get to location due to the entrance off main road looks like an exit only. Made the turn at the light and u-turned in a parking lot (with a uhaul tailer) to get to the side street entrance for drop off. Gentleman inside was not helpful, said I had to do everything on my phone. Thankfully the UHaul app is easy to use. Overall, below average experience. Would only recommend if you are familiar with the UHaul app.
JOHN S
Eldersburg Carroll Fuels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Eldersburg, MD 21784
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Customer Reviews
- 4.0 Average Customer Rating
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I found trash in cab of truck, which I took a picture of. The box of the truck had a lot of dirt. Plus, I found about 10 to 15 moving blankets that didn't request in the back. Another issue that with this location, is that initially I was charged about $90 an hour after returning the truck. The next day, I was charged an additional $90 (approximate) for a total amount $178. It seems to be the correct amount, but why not one charge? I probably will look for another rental company in this area since I use rental pretty frequently. Gary J.
GARY JThe employee appeared to be stoned and did not follow protocol when checking out the trailer.
Ann HEvery person in this transaction seemed confused. I’ve rented probably 20 times and this was the worst.
Eric RHad to wait several minutes on store clerk to get hold of UHaul contact before I could take the truck.
Viscount T