Very nice gentleman when picked up and very nice lady when dropped it back off Thank youFrank G.
Moving Truck Rental in Eldersburg, MD at Eldersburg Carroll Fuels
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Eldersburg, MD 21784
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The gas system is stupid. Its impossible to know when you have filled up to half a tank, and to not credit for the overage is just dumbMATTIE B.
Perfect service and great truck. Couldn't have asked for more.Jacob J.
Good service, but after spending a lot of money over $2000,00 for 2 days and were not able to drop the keys in the night drop box was a little inconvenient because I didn't have time to comeback since I had to work early in the morningcesar R.
Everything was great. Everyone was very kind and helpful.Donna C.
Don't change and embrace the team at your location.Gustavo P.
Truck should have been cleaned, there was a pair of used surgical gloves on the dashboard. There was about 14 used furniture pads not folded in the attic of the truck. There was an opened bag of furniture pads with 2 unused ones. The furniture pad bag was empty and left open. The hand truck was loose from the clamp. Besides all of that it went pretty smoothly.FRANK H.
There was 2 items inside the truck that I didn't ask for, and those items, a wooden pallet and an old hand truck were taking room to put my furnitureJose M.
Excellent service rental with ease and kept my reservationtina B.
Make sure the equipment requested is in uhaulMadalaine W.
The interior was full of tobacco from previous renter, not cleaned. I blew out entire back so it was clean when I returned. I checked it out with half a tank, and filled it, returned with 7/8 of a tank. I should have gotten a gas credit for leaving more than I took. Thanks- Pat FullerPatrick F.
Picking up and Dropping off was quick and easy. Attendant was courteous and helpful. Cargo Van was clean, and in great shape, no problems at all.Garrett K.
The mobile app wasn't working to upload new pictures of the vehicle.Jelny J.
The place was great. And the attendants were very helpful. I would highly recommend them to anyone whom asks. Thanks for helping my move be easier, quicker.Elizabeth E.
Make sure the location has all the items the renter is renting, i.e. hand trucks, etc.Wayne J.
Really nothing.. with on line check in everything was completed quickly when I arrived to pick up my van.Lee G.
Customer service was great, but reservation process was a mess.SPENCER S.
Jeff(?) the onsite customer service rep who assisted me was outstanding. Great experience!Douglas O.
Check-in was very informal but also very easy.Lauren G.
The truck was dirty. It wasn't full of gas when my husband started the truck and yet the ticket stated that it was. My husband doesn't walk very well and couldn't go back in the dealer to tell them. Then come to find out, they didn't explain anything about the drop off location not being manned and needless to say, we dropped the keys in the drop box before we realized we needed to figure out an app and take pictures of the truck to prove mileage and cleanliness etc. Not an easy thing for elderly to figure out and maneuver. Had we known we never would have dropped at this location.KEVIN R.
First, Uhaul changed the pick-up location to one 40 miles from where I planned to pick it up on the day before my pick-up day. I spent 45 minutes on hold (in two different calls) before one glorious representative fixed it. Then, the pick-up location mixed up my drop-off (210 miles from where I planned). When I called to have them fix it, they had no record of my rental. So, I called the main number and spent another 25 minutes listening to your hold commercials before a representative fixed it. Hire more representatives, pleaseErick S.
Personnel at drop off location were not following proper COVID safety precautions. No employees were wearing masks and they had taped shut the Uhaul key drop-off box, which required me to hand the key to the attendant inside. This was supposed to be a contactless process.Chris P.
I had reserved the rental truck at this location based on the on-line information indicating they had the truck size, furniture dolly and hand truck I needed as apposed to a closer location not having the equipment. When I picked up the equipment they did not have the hand truck and when I checked with the other location they had everything but would not rent me the hand truck because i didn't rent the truck from them. This is not good customer service.WAYNE J.
Great service and the store employee was very professionalJASPER H.
Not anything that I can recommend; process works fine. I have used it many times in the past, but as I get older I think I will now leave it up to the kids to carry on the "tradition".KENNETH S.