Tell the customer if he extends his drop off time by 3 hours he qill be charged for additional day. Not a happy customer.JEFFERY P.
Trailer Rental & Towing in Eldon, MO at Lakeview Auto Sales LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Eldon, MO 65026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The lady in the office was very nice and helpful. Very pleased with the serviceMatthew C.
Quick and easy. Truck was very clean.Dawn E.
It was greatKIRK S.
I got excellent service and good quality equipment end it was an easy experienceArthur O.
I had to go elsewhere to purchase Reese hitch and ball...none available at pick up.Elizabeth K.
windshield on truck had huge crackRandall T.
Becky was greatAlfred T.
Had problems with tires! Didn't make it from Destination to destination. Had to get a trailer from my son n laws dad to get my stuff to new house. Talked with several different people at uhaul I got the run around from everyone ICharlotte H.
All went well. Thanks to Becky.Dale K.
The truck was clean for the most part. Windshield was filthy and had to be cleaned before I could continue down the road. The truck seemed to have a knock in the steering system as well as the check engine light came on about 50 miles into my trip and ran rough as heck. It used way to much fuel, the 20' bed wasn't even 1/2 full. I didn't have enough miles credit to get gas or get to the loading and unloading areas. The truck was way over priced and I was charged an additional 30$ for miles.. its obvious that uhaul has a well known name but their equipment is not in the best shape. I would have thought letting the service tech know about the mechanical issues he would have at least reduced the mileage overage.. not a good experience and glad I only needed it overnight.. very disappointedrobert B.
Great hospitality thank youRonda T.
Becky, the lady who owns this franchise gave me very impeccable service, and extremely pleasant to do business with. She needs to be commended for her service, because she made my move a pleasure with no hassles!Michael G.
If someone confirm a location to pick up a truck in advance and three days before there is no trucks available at the two sites (not happy). Then after travel 31 miles pass the location to get a truck and then back to load the U-Haul is not ok with me.DANIEL N.
Approval confirmation on morning of pick up was very slow.Roland S.
The trailer had debris in it and bird droppings. I cleaned the debris out before returning it to the new location. I'm not upset about it, things happen, but just want it notated.Sherian R.
Very professional and helpful.Tracey H.
My problem is they should have been honest and upfront and stead of misleading. They contacted me at 10 email and said there may be additional charges. My reply I got in at 6 in the morning doctor's appointment at 8 it was 10 a clock when I got back and we were unloading and as soon as I got done I would return it I was thinking a couple hours. And if charge me for the time I was late that was fine or if they was going to charge me for another day that was fine too. And I would settle up with them when I got there. Reply back was that would be fine but they would be out of the office picking up a truck in Jeff City between 2 + 330. I was there at 3:30 to drop the trailer off after being up all night then hurrying to unload to try to make it by 2 and had to wait until 3:30 for them. And then was informed they were charging me for that day and additional day rental. Which was fine but I would have took my sweet time and returned it the next day if I was paying for a whole day rental. And I feel it's their neglect that they did not tell me that morning at 10 that I was paying for an additional day instead of leaving me in the dark until I got there I find that very uncourteous and unprofessional. Especially when I reference that in the morning if you are going to charge me an additional day that was fine they should have said then. Not get it here when you canMark G.
Respond to above ...Christopher S.
Verizon cell coverage is not super great at this location so for mobile app users it can be difficult. Nothing this location can change.John J.
Every aspect of my experience was great. Becky explained the process of pick-up and return and made it easy to rent the truck. There were no glitches.Dave H.
Very rude representative. I'm sure I was overcharged. Grrrsamantha C.
I drove straight too my destination and went over my miles got charged for extra miles, u haul does not give enough miles for trip I will not be using this service again.Dustin R.
the truck was clean and ready when we arrived. It would have been nice to have a little more explanation on the truck but we figured it out.Susan B.
Excellent service from a professional lady!Billie N.